Pro-Built Tools PB1200 Series Installationshandbuch PDF herunterladen (Seite 36)

26 GTO 4000XL Instruction Manual © 091610

If your GTO 4000XL Gate Operator is not operating properly, please follow the steps below:

1. First use the procedures found in the Troubleshooting Guide (see page 24).

2. Use the 24/7 Troubleshooting Wizard at http://support.gtoinc.com.

3. If you are unable to solve the problem, call the GTO Service Department at (800) 543-1236, or (850)

575-4144. Refer to the serial number (located on the right side of the control box) and date of

purchase when calling for assistance.

4. If repair or replacement of your gate operator is necessary, the Service Department will assign a

Return Goods Authorization (RGA) number to you.

5. Securely pack the component(s) authorized for return to the factory. Include a copy of your sales

reciept for the purchase of the product(s). Write the RGA number issued to you on the outside of

the package in LARGE BOLD PRINT.

Ship the package(s) freight prepaid to: GTO, 3121 Hartseld Road, Tallahassee, Florida, USA 32303.

NOTE: Products returned to GTO without a Return Goods Authorization (RGA) number

in LARGE BOLD PRINT on the outside of the package WILL NOT be accepted. Also, items

returned to GTO freight collect WILL NOT be accepted.

Repair Service

3121 Hartseld Road • Tallahassee, Florida, USA 32303

(850) 575-0176 • Fax (850) 575-8912

Web site www.gtoaccess.com

24/7 Troubleshooting Wizard: http://support.gtoinc.com

PROFESSIONAL RESIDENTIAL

ACCESS

SYSTEMS

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Pro-Built Tools PB1200 Series Installationshandbuch Seite 36